IT Management Software by Category | SaaSTechSuite

IT Management Categories

Pick a category to see what it does and well-known options to compare.

IT Service Management (ITSM)

Handle IT tickets, changes and service requests.

Examples: ServiceNow, Jira Service Management, Freshservice

Remote Monitoring & Management (RMM)

Monitor and manage client devices remotely.

Examples: ConnectWise Automate, Datto RMM

Remote Desktop

Access and support computers remotely.

Examples: TeamViewer, AnyDesk, Splashtop

IT Asset Management

Track hardware, software and licenses.

Examples: Lansweeper, Snipe-IT, Asset Panda

Mobile Device Management (MDM)

Secure and configure phones, tablets and laptops.

Examples: Jamf, Microsoft Intune, Kandji

Patch Management

Keep operating systems and apps up to date.

Examples: ManageEngine Patch Manager Plus, Automox

Endpoint Management

Manage every device from one console.

Examples: Microsoft Intune, Ivanti, ManageEngine Endpoint Central

PSA Software

Ticketing, time tracking and billing for IT service providers.

Examples: ConnectWise PSA, Autotask, HaloPSA

Network Management

Configure and monitor network devices.

Examples: SolarWinds NPM, Domotz

What to look for

  • Covers Windows, Mac and mobile devices
  • Remote support that works through firewalls
  • Automation for patching and onboarding
  • Per-technician or per-device pricing that fits

Tools are listed as examples to help you start your research. Check each vendor’s current pricing and features before you buy. Browse all software categories →

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